MILTRADERS LLC-FZ — Legal
MILTRADERS LLC-FZ (hereinafter referred to as “MILTRADERS”, “we”, “our” or “the Company”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. The purpose of this Privacy Policy is to clearly and transparently explain how we collect, use, share, and protect your personal information when you visit our website (the “Site”), use our trading simulation services (the “Services”), or interact with us in any way. This Privacy Policy applies to all users of the Site and Services, including residents of the European Union, France, the United States, and any other country, and includes disclosures required by applicable data protection laws, including but not limited to the General Data Protection Regulation of the European Union (GDPR — Regulation EU 2016/679), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and any other applicable privacy and personal data protection legislation. Please note that third-party websites to which our Site may refer, provide a link, or otherwise facilitate access, are not covered by this Privacy Policy, and such websites are not subject to our privacy standards and procedures. We encourage you to check with each third-party provider regarding their own privacy practices and procedures before providing them with personal information. If you do not accept the provisions set forth in this Privacy Policy, you must not use MILTRADERS Services. Any capitalized term not defined in this Policy shall have the same meaning as defined in the applicable User Agreement.
Personal Data Controller
Company — MILTRADERS LLC-FZ
Legal Form — Limited Liability Company (LLC) under Emirati law (UAE)
Registration — Meydan Free Zone, Dubai, United Arab Emirates
Registration Authority — Meydan Free Zone Authority
Business License — 2643914.01
Registered Office — Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Legal Representative — Cyril Martini, Managing Director
Data Protection Contact — the live chat available on miltraders.com
Website — www.miltraders.com
Data Protection Officer (DPO): For any questions regarding your personal data or to exercise your rights, please contact our dedicated team at: the live chat available on miltraders.com
When you visit the Site, communicate with us, purchase a Zero or Pro evaluation or an Instant Funded Account, access your Account, conduct a transaction, or interact in any way with MILTRADERS, we collect and store certain personal information about you, as well as non-identifying information, in accordance with the categories defined by applicable data protection regulations. The categories of personal data we are likely to collect include, but are not limited to, the following:
We collect the following identification and contact information, which is necessary to create and manage your account, communicate with you, and provide our Services: full name (surname and first name); email address; full postal address (street, city, postal code, country); phone number (landline and/or mobile); date of birth; nationality; IP Address (Internet Protocol); login credentials (username, encrypted password); Social Security Number, Tax Identification Number, or equivalent depending on your country of residence (if required for tax or regulatory reasons); National Identification Number or any other government identifier. This information is collected primarily during your registration on the Site, account creation, or during subsequent communications with our customer support team.
In accordance with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, we collect and store the following documents to verify your identity before approving any profit withdrawal (payout): official government-issued photo ID (national identity card front and back, passport, valid driver's license); recent proof of address (dated within less than three months) such as a utility bill, bank statement, tax notice, or any other official document attesting to your residential address; “selfie” type photograph showing you holding your ID next to your face (if this additional verification is requested by our security systems); verification videos showing you in front of your trading computer, with your face visible, your ID, and your trading platform open (if requested as part of our enhanced verification procedures before approving certain payouts); corporate documents (articles of association, certificate of incorporation) if you register as a legal entity; any other identification or verification document that we might reasonably request to comply with our legal obligations or to prevent fraud. These documents are collected via our secure platform (dashboard) or by email at the live chat available on miltraders.com, and are stored securely and encrypted in accordance with industry best practices.
We collect and maintain all information related to your use of our Services, including: application and registration data (forms filled out, information provided during account creation); complete simulated trading history (all executed trades, opening and closing dates and times, traded instruments, position sizes, entry and exit prices, realized and unrealized profits and losses); order activity (orders placed, modified, canceled, executed); user preferences (account settings, notification preferences, language, time zone); account status (Active Zero, Active Pro, Passed Evaluation, Failed Evaluation, Active Funded Account, Active Instant Account, Closed Account, etc.); purchase and payment history (purchase dates, amounts paid — all MILTRADERS purchases are one-time payments with no subscription or renewal); history of purchased Resets; payout requests (amounts requested, dates, approval or denial statuses, amounts paid); communications with customer support (tickets, emails, messages in the dashboard); responses to questionnaires about your trading strategies. This data is essential to provide our Services, evaluate your performance, detect rule violations, and process your profit withdrawal requests.
We maintain records of Services you have purchased, considered purchasing, or subscribed to, including: type of account purchased (50K, 100K, 150K); program chosen (Zero, Pro, or Instant); price paid and promotions applied; invoice history; payment methods used (card type, last digits); history of Resets and account repurchases.
When you use our Site or Services, we automatically collect certain technical and usage information via cookies, web beacons, and other similar tracking technologies: web browser type used (Chrome, Firefox, Safari, Edge, etc.); operating system (Windows, macOS, Linux, iOS, Android); Unique Device Identifier (Device ID); screen resolution and device type (desktop, tablet, smartphone); browsing history on our Site (pages visited, duration of visit, navigation paths); referring pages and exit pages; cookies and similar tracking technologies (see our Cookie Policy for more details); timestamps of all your actions on the Site and in your account; interactions with Site elements (clicks, scrolling, forms filled). This information allows us to improve user experience, analyze Site performance, detect technical issues, and prevent abuse or fraud.
We collect information related to your geographical location in several ways: location provided directly by you during registration (postal address, country of residence); location inferred from your IP address (generally at the city or region level); location obtained from third-party geolocation service providers; publicly available geolocation data. This information allows us to comply with geographical restrictions, detect the use of VPNs or proxies that may indicate suspicious activity, personalize content according to your region, and prevent fraud.
In certain cases, we may collect information related to your professional situation: profession or industry sector, trading experience (beginner, intermediate, advanced), source of income (if relevant for KYC verification), current employer (if voluntarily provided). This information is generally collected on a voluntary basis and helps us better understand our user base.
In accordance with the definitions of applicable data protection laws (CCPA/CPRA, GDPR), we collect certain categories of information considered “sensitive” or “special”: login credentials (username and password, stored encrypted); financial data required for payments (processed exclusively by our third-party payment partners — Odeonpay ALE S.R.L. (“Paysagi”) acting as Merchant of Record via the Paymid orchestration platform for purchases, Rise for payouts, or any other payment service provider selected by MILTRADERS — and not stored directly by MILTRADERS); biometric data (photographs of your face via selfies and verification videos, used solely for KYC identity verification); government identification numbers (Social Security Number, Tax Identification Number, Passport Number). We collect this sensitive information only when strictly necessary to provide our Services, comply with our legal obligations (KYC/AML), or prevent fraud. We never use it for marketing or advertising purposes.
We collect and store content that you create or voluntarily submit during your use of our Services: comments and messages posted on our forums or communities (if available), customer support tickets and correspondence, participation in webinars or events, screenshots of your trading platform (if provided or requested), responses to questionnaires or surveys, and testimonials or reviews you might submit.
From the information we collect, we may create inferences or profiles regarding your preferences, characteristics, behaviors, and aptitudes, including: your trading skill level, your trading style (scalping, day trading), your risk tolerance, your preferences regarding products or services, your probability of success (predictive analytics for improving our Services), and detection of suspicious behaviors or prohibited practices (fraud, bots, copying another trader’s trades). These inferences are used exclusively to improve our Services, personalize your experience, detect fraud, and optimize our internal processes. They are never sold to third parties.
We reserve the right to collect any other personal information that you choose to voluntarily provide to us, or that we might reasonably need to collect to provide our Services, comply with our legal obligations, or protect our legitimate interests.
Our Services are intended exclusively for persons aged 18 years or older. We do not knowingly authorize account access for persons under 18 years of age. If we discover that an account holder is under 18 years of age, we may suspend or restrict access to Services until the person reaches the age of legal majority in their jurisdiction of residence. We do not knowingly collect personal data from children under 13 years of age (or under 16 years where required by the GDPR or any other applicable law). If we learn that we have collected personal data from a child under these ages without appropriate parental consent, we will delete this information as soon as possible. If you are a parent or legal guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately at the live chat available on miltraders.com.
A. Directly from you. You provide personal information directly to us when you: fill out the registration form to create a MILTRADERS account; purchase a Zero or Pro evaluation or an Instant Funded Account; update your profile or account information in your dashboard; submit KYC documents (ID, proof of address, selfie, verification video); make a payment (one-time Evaluation Fee, Reset, Instant purchase); request a payout (profit withdrawal); contact our customer support; participate in surveys, questionnaires, or market studies; sign up for our newsletter or marketing communications; or interact with our educational content, webinars, or events. B. Automatically via tracking technologies. Certain information is collected automatically when you use our Site or Services, without specific action on your part, via the use of cookies, web beacons, tracking pixels, and other similar technologies: IP Address and connection data, browser type and operating system, pages visited and duration of visit, interactions with Site elements, Site performance data, cookies and session identifiers. For more detailed information on our use of cookies, please consult our Cookie Policy. C. From third-party service providers. We receive certain information about you from third-party service providers with whom we work to provide our Services: web analytics services (Google Analytics, etc.): Site usage data, browsing behavior, aggregated demographic data; payment partners (Paysagi as Merchant of Record, the Paymid orchestration platform, Rise for payouts, or any other payment service provider): payment confirmation, transaction status, billing information (without full card numbers); identity verification services: validation of your KYC documents, verification of ID authenticity, detection of fraudulent documents; trading platform and market data providers (Volumetrica, dxFeed, or any other provider selected by MILTRADERS): trading data, execution of simulated orders, performance history. D. From public sources. In certain cases, we may supplement the information you provide with information obtained from publicly available sources: public company registries (for business accounts), public databases of sanctions or Politically Exposed Persons (PEP) as part of our AML/KYC obligations, information publicly available on professional social networks (LinkedIn, etc.) if you choose to share them. E. From other users. In rare cases, we may receive information about you from other users, for example if a user recommends you via our referral or affiliate program (if available) or if a user reports suspicious behavior.
MILTRADERS reserves the right to record any communication, whether electronic, telephone, in person, or by any other means, that we have with you in relation to the Services we provide. These recordings will be our exclusive property and will constitute evidence of communications between us. Recordings may include: phone conversations with customer support, live chat sessions, email exchanges, messages in the dashboard, and webinars or training sessions in which you participate. These recordings are kept for staff training, service quality improvement, dispute resolution, and regulatory compliance.
By using any part of the Site or Services, or by entering your personal information, you hereby consent to the transfer of your personal information to the United Arab Emirates and to the processing of your information, which may take place inside or outside the United Arab Emirates, for the purposes described in this Privacy Policy. You acknowledge and accept that the data protection laws of the United Arab Emirates may not offer the same level of protection as the laws of your country of origin, particularly if you reside in the European Union or in a State offering enhanced privacy protections. You may withdraw your consent at any time by submitting a request to the live chat available on miltraders.com. Please note that if you choose to withdraw your consent, we may not be able to provide you with the requested Services, including access to your account, processing your payouts, or providing customer support.
MILTRADERS processes your personal information for a number of legitimate purposes that support our business interests and the provision of our Services. We use your information for the following objectives:
We use your personal information, including your official identity documents, to verify that you are indeed the person you claim to be. This verification is essential to prevent fraud, identity theft, money laundering, and to comply with our legal obligations regarding Know Your Customer (KYC) and Anti-Money Laundering (AML). Identity verification is mandatory before approval of any profit withdrawal (payout) from a Funded Account.
We use your information to create, manage, and maintain your MILTRADERS account(s), give you access to our simulated trading platform, your personal dashboard, and all tools and features associated with our Services. This includes processing your one-time purchases (Zero and Pro Evaluation Fees, Resets, Instant purchases), activating your Funded Account free of charge after passing the evaluation or purchasing an Instant account, and providing continuous and secure access to your account.
With your consent (where required by law), we use your email address and other contact details to send you educational content on futures trading, practical guides, market analyses, newsletters, announcements of new features, special promotions, commercial offers, and other marketing communications related to our Services. You can unsubscribe from these marketing communications at any time by following the unsubscribe instructions included in each message or by contacting us at the live chat available on miltraders.com.
We use your contact information to respond to your questions, process your customer support requests, resolve technical issues you might encounter, and provide personalized assistance regarding the use of our Services, program rules, payout procedures, or any other question you might have.
We use your information to send you important reminders, technical notices regarding the platform, updates to our policies or rules, security alerts (e.g., login from a new device or location), support and administrative messages, transaction confirmations (payments, payouts), and any other communication necessary for the proper functioning of your account.
We use your payment and billing information to process your one-time Evaluation Fee payments (Zero and Pro), Reset purchases, and Instant account purchases, and to manage your billing. We also use this information to process your payout requests (profit withdrawal) from your Funded Account, verify your eligibility for payouts according to our rules, calculate the exact amount to pay you (profit split, transfer fees), and execute transfers via Rise or any other payout service provider selected by MILTRADERS.
We use your personal information, including your trading data, IP addresses, behavioral patterns, and any other relevant data, to detect, investigate, and prevent fraud, abuse of our Services, security issues, violations of Trading Rules set forth in our Agreements (Evaluation Agreement and Funded Account Agreement), and breaches of contractual obligations. This specifically includes detection of: use of bots or automated trading systems (strictly prohibited), unauthorized copy trading of another user’s trades (copying your own trades between your own MILTRADERS accounts via the platform’s tools is permitted), attempts at account manipulation or exploiting loopholes, suspicious VPN usage patterns suggesting account sharing or location spoofing, suspicious correlations between multiple accounts suggesting coordinated fraud, “gambling” type strategies (Martingale, Grid Trading, aggressive DCA), and any other prohibited or abusive practice set forth in our Agreements.
We use and retain your personal information to comply with our legal and regulatory obligations, including but not limited to: international regulations on Anti-Money Laundering (AML) and Know Your Customer (KYC), tax and reporting obligations to competent authorities (United Arab Emirates, United States if applicable via IRS, European Union, etc.), legitimate requests from regulatory authorities, law enforcement, or courts, retention of documents for required legal durations (5 years for KYC/AML data), and compliance with applicable data protection laws (GDPR, CCPA, UAE laws).
We analyze your Site and Services usage data to continually improve our features, user interface, dashboard, internal processes, and the overall experience we offer. This includes identifying bugs or technical issues, optimizing Site navigation, improving clarity of our communications, and developing new features meeting our users' needs.
We use your information, in combination with third-party analytics tools (Google Analytics, Microsoft Clarity, Meta/Facebook Pixel, etc.), to conduct statistical analyses on the use of our Site, measure the effectiveness of our advertising campaigns, and perform remarketing (advertising retargeting) to visitors having shown interest in our Services but not yet purchased. You have opt-out options for these activities, described in Articles 9 and 10 of this Policy.
MILTRADERS NEVER sells your personal information to third parties for commercial purposes, including under the definitions of “sale” or “sharing” set forth in CCPA/CPRA laws or any other applicable legislation. We do not monetize your personal data and only share it with third parties in strictly necessary cases described in Article 6 of this Policy.
If you are located in the European Union, the European Economic Area (EEA), the United Kingdom, or any other jurisdiction applying the GDPR or similar laws, we process your personal data based on the following legal grounds, in accordance with Article 6 of the GDPR:
We rely on your explicit consent when you: accept the use of non-essential cookies (analytics, advertising) via our cookie banner; sign up for our marketing communications (newsletters, promotions); voluntarily provide additional information not required for contract performance; or consent to the transfer of your data to the United Arab Emirates (third country outside EU). You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
We process your personal data when necessary to perform the contract you have entered into with us (Evaluation Agreement covering the Zero and Pro programs, or Funded Account Agreement), notably to: create and manage your account; give you access to the Zero or Pro Evaluation, Instant Account, or Funded Account; process your payments (one-time Evaluation Fees, Resets, Instant purchases); process your payouts (profit withdrawals); provide you with customer support; and execute all our contractual obligations towards you.
We process your data when necessary to comply with our legal and regulatory obligations, notably: KYC/AML verification, document retention for 5 years (AML obligations), tax and regulatory filings, response to legitimate requests from competent authorities, and compliance with applicable data protection laws.
We process certain data based on our legitimate interests, provided that your fundamental rights and freedoms do not override these interests. Our legitimate interests include: detection and prevention of fraud, abuse, and violations of our rules; security and integrity of our platform and Services; continuous improvement of our Services and user experience; conducting statistical analyses and research; defense of our legal rights in case of dispute; and communication of important information regarding our Services (excluding marketing). You have the right to object to any processing based on our legitimate interests by contacting the live chat available on miltraders.com.
MILTRADERS may disclose your personal information to certain affiliated and non-affiliated third parties that perform valuable services for us or on our behalf. When we share personal information with companies working on our behalf, we generally enter into a contractual agreement requiring them to maintain confidentiality and prohibiting unauthorized use or disclosure. We may share your personal information in the following cases:
A. Trading Platform and Market Data Providers. Volumetrica: trading platform, simulated order execution, user interface. dxFeed: market data feed, real-time quotes. Any other provider selected by MILTRADERS for trading infrastructure. These providers have access to your trading data (history, orders, performance) to provide trading platform services. B. Payment Partners (Purchases). Odeonpay ALE S.R.L. (“Paysagi”): card acquiring and settlement of purchases (Evaluation Fees, Resets, Instant purchases), acting as Merchant of Record for transaction settlement purposes, in accordance with its own terms and privacy policy. Paymid: payment orchestration platform through which transactions are routed. Any other payment service provider selected by MILTRADERS. MILTRADERS never stores full credit card numbers. Payment partners have access to your payment information only to the extent necessary to process transactions. C. Payout Processors (Profit Withdrawals). Rise (or any other payout processor used by MILTRADERS): processing electronic payments and crypto payments (USDC) for payouts. These payout processors receive your banking details, name, and amounts to be paid, only to the extent necessary to execute transfers you have requested.
A. Web Analytics Services. Google Analytics (Google LLC, United States): analysis of traffic on our Site, user behavior, aggregated demographic data. User-level and event-level data collected via Google Analytics are retained by Google for 26 months, after which they are automatically deleted. Aggregated statistical reports may be retained indefinitely. Opt-out: https://tools.google.com/dlpage/gaoptout Microsoft Clarity (Microsoft Corporation, United States): behavioral analytics through heatmaps and session recordings (replays of user interactions such as mouse movements, clicks and scrolling, with automatic masking of sensitive fields such as passwords and payment data). Session recording data is retained by Microsoft for approximately 30 days, and heatmap and aggregated click data for up to 13 months, in accordance with
Microsoft's retention policy. Clarity is activated only after consent collected via our cookie banner. B. Identity Verification Services (KYC). We may use specialized third-party services for identity verification to validate the authenticity of your KYC documents, detect fraudulent documents, and verify that you do not appear on international sanctions lists or Politically Exposed Persons (PEP) lists. C. Fraud Detection Services. We may share certain data (IP addresses, trading patterns, connection data) with fraud detection services to identify suspicious behaviors, unauthorized access attempts, or violations of our rules.
We share certain information with third-party advertising platforms to serve targeted ads and measure the effectiveness of our marketing campaigns: Meta/Facebook (Meta Platforms, Inc.), Google Ads (Google LLC), Twitter/X Ads (if used), AdRoll or other remarketing platforms (if used). These providers may use cookies or similar technologies. You can opt out via: Google Ads Settings (adssettings.google.com), Facebook Ad Preferences (facebook.com/ads/preferences), or YourAdChoices (aboutads.info/choices).
We may disclose your personal information if we believe in good faith that such disclosure is necessary or appropriate to: comply with legal or regulatory requirements (including responding to subpoenas, court orders, or requests from authorities), protect the rights, property, or personal safety of MILTRADERS, our users, or the general public, or enforce our contractual rights in case of dispute.
In all other cases not covered above, we will share your personal information with third parties only with your explicit prior consent.
In accordance with CPRA regulations, we do not use or disclose sensitive personal information for purposes other than those authorized by CPRA §7027(m) regulations, i.e., solely to provide requested Services, prevent fraud and ensure security, and comply with our legal obligations.
MILTRADERS is a company based in the United Arab Emirates (UAE). When you provide us with your personal information, your data will be transferred, processed, and stored in the United Arab Emirates. Data protection laws of the UAE may not offer the same level of protection as laws of your country of origin, particularly if you reside in the European Union. The UAE does not benefit from an adequacy decision by the European Commission under Article 45 of the GDPR.
A. Necessity for Performance of Contract. We must process certain personal data in the UAE to provide you with the Services you requested (account creation, trading access, payments, payouts, support). Without this transfer, we would not be able to provide our Services. B. Your Explicit Consent. For transfers not strictly necessary for contract performance (e.g., marketing analyses), we rely on your explicit consent. You may withdraw consent at any time by contacting the live chat available on miltraders.com, although this may limit your ability to use certain Services.
MILTRADERS takes appropriate measures to protect your personal information: encryption of sensitive data (SSL/TLS for transmissions, encryption at rest for storage), strict access controls, contractual agreements with all subcontractors requiring confidentiality and security, regular security audits, and continuous staff training on data protection.
Your data may also be transferred to: United States (if we use US-based services such as Google Analytics or other cloud tools), United Kingdom (for certain providers), or other countries depending on technical providers. In all cases, we ensure appropriate guarantees are in place to protect your data in accordance with GDPR requirements.
We retain your personal information as long as reasonably necessary to fulfill the purposes for which we collected it, including providing Services, complying with legal, accounting, and tax obligations, enforcing agreements, and resolving disputes.
A. Non-Transactional Communications: maximum three (3) years from date of communication. B. Transactional or Financial Records: maximum seven (7) years from date of transaction or account closure (payment confirmations, invoices, payout requests, KYC documents, signed contracts). C. KYC Documents and AML Data: minimum five (5) years after account closure or last transaction, as required by international AML/KYC regulations, UAE laws, and FATF recommendations. D. Account Registration Details: up to ten (10) years after account closure (name, email, date of birth, IP addresses, purchase history). This extended retention allows prevention of fraud and fraudulent re-registration, response to law enforcement requests, enforcement of platform rules (banning), and maintenance of security blacklists. E. Other Account Information: retained only as long as necessary to provide Services, resolve disputes, or comply with applicable law, after which it is securely deleted or anonymized.
We may anonymize or aggregate your data such that it can no longer be associated with you personally. We may retain this anonymized or aggregated data indefinitely for statistical analysis, research, and internal reporting purposes, without this constituting processing of personal data.
Actual retention periods may vary depending on operational or technical considerations, nature of data, or changes in applicable legal or regulatory requirements. We regularly review our retention policies to ensure consistency with industry best practices and legal obligations.
A cookie is a small text file placed on your device when you visit a website. Cookies allow the website to recognize your device and store certain information regarding your preferences or past actions.
We use cookies to authenticate users, keep sessions active, track Site performance, and measure effectiveness of our marketing efforts. Types of cookies:
You can control or delete cookies via: (A) the Cookie Banner on first visit; (B) your browser settings (visit www.allaboutcookies.org for instructions); (C) opt-out tools: Google Analytics (tools.google.com/dlpage/gaoptout), interest-based advertising (aboutads.info/choices or youronlinechoices.eu). Disabling certain cookies may impact functionality.
For EU/UK residents: consent for non-essential cookies, legitimate interest for strictly necessary cookies. You may withdraw consent at any time. For more information, please consult our complete Cookie Policy.
We use Google Analytics (Google LLC, United States) to understand how users interact with our Site. Data collected includes: pages visited, time spent, device and browser information, general geographical location, and user interactions. Data retention: 26 months from last interaction, then automatically deleted. Opt-out: tools.google.com/dlpage/gaoptout.
We use Microsoft Clarity (Microsoft Corporation, United States) to understand how users interact with our Site through heatmaps and session recordings. Clarity captures user interactions (mouse movements, clicks, scrolling) and automatically masks sensitive content such as password and payment fields. Data retention: session recordings approximately 30 days; heatmap and aggregated click data up to 13 months, per Microsoft's retention policy. Clarity is activated only after consent via our cookie banner, and you can withdraw that consent at any time via the “Cookie Settings” link. For more information, see Microsoft's privacy statement at https://privacy.microsoft.com.
We may use additional third-party analytics services. For information on specific providers, please contact the live chat available on miltraders.com.
We use third-party providers (Google Ads, Meta/Facebook Ads, Twitter/X Ads, AdRoll, etc.) for targeted advertising and remarketing. Opt-out: Google Ads Settings (adssettings.google.com), Facebook Ad Preferences (facebook.com/ads/preferences), YourAdChoices (aboutads.info/choices).
If you are a resident of certain States or countries offering additional rights, or if you reside in the EU/EEA/UK, you may benefit from the following rights:
You can request a copy of personal data we hold about you, as well as information on how we use it, categories processed, recipients, and retention period.
You can ask us to correct or update your personal data if it is inaccurate, incomplete, or outdated. You can also update certain information directly from your dashboard.
You can ask us to delete your personal data in certain circumstances. This right is subject to our Data Retention Policy (Article 8) and our legal retention obligations (notably 5 years for KYC/AML data).
You can ask us to temporarily suspend processing of your personal data in certain cases (verification of rectification, unlawful processing, establishment of legal claims, pending objection verification).
You can ask us to provide your personal data in a structured, commonly used, machine-readable format (CSV, JSON, PDF) for transfer to another service provider.
You can object to: direct marketing (unsubscribe at any time), processing based on legitimate interest, and profiling for marketing purposes. We will cease processing unless we have compelling legitimate grounds.
Where we rely on your consent, you can withdraw it at any time. Withdrawal does not affect lawfulness of prior processing but may limit your ability to use certain Services.
You have the right to file a complaint with your local data protection authority. EU: France — CNIL (www.cnil.fr), other EU countries — contact your national authority. US: contact your State Attorney General.
To exercise any of these rights, please send an email to: the live chat available on miltraders.com. We may ask you to verify your identity before processing your request. We will respond within one (1) month, extendable by two (2) additional months for complex requests.
MILTRADERS does not currently maintain a representative in the European Union pursuant to Article 27 of the GDPR. The appointment of an EU representative is under review. In the meantime, we are committed to respecting GDPR principles and handling all requests from EU residents appropriately via the live chat available on miltraders.com.
If you reside in a jurisdiction granting you the right to deletion (GDPR, CCPA/CPRA), you may request deletion at any time by contacting the live chat available on miltraders.com. We may retain certain information as required by law for: completing pending transactions, detecting and preventing fraud, maintaining commercial or tax records (5-7 years), complying with regulatory obligations, and exercising or defending legal claims. Once retention is no longer necessary, data will be securely deleted or anonymized.
We implement and maintain reasonable and appropriate security measures to protect your personal information:
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge that MILTRADERS cannot be held responsible for unauthorized access or data loss resulting from circumstances beyond our control.
You are responsible for the security of your account by: choosing a strong unique password, never sharing credentials, enabling 2FA if available, logging out after each session, and immediately informing us of any suspicious activity.
In case of a data breach, we will notify you in accordance with applicable laws: EU/EEA residents within 72 hours (GDPR), US residents per State law, other jurisdictions per local law. The notification will include the nature of the breach, categories of data concerned, probable consequences, measures taken, and measures you can take. We will also notify competent regulatory authorities as required by law.
We may update this Privacy Policy from time to time. We will update the “Last Updated” date at the top of this page. For material changes, we will provide prior notice (email, Site notice, or dashboard notification). Any modification becomes effective upon publication on our Site. Your continued use after the effective date constitutes acceptance. If you do not accept, you must stop using our Services and close your account.
Company — MILTRADERS LLC-FZ
Address — Meydan Free Zone, Dubai, United Arab Emirates
Privacy Contact — the live chat available on miltraders.com
General Support — the live chat available on miltraders.com
Website — www.miltraders.com
We are committed to responding to all data protection requests within one (1) month from receipt, in accordance with GDPR requirements.
17.1 Language: in case of translation, the English version shall prevail. 17.2 Severability: if a provision is held invalid, the other provisions remain fully in force. 17.3 Integration with Other Documents: this Privacy Policy should be read in conjunction with: the MILTRADERS Evaluation Agreement (Zero and Pro programs), the MILTRADERS Funded Account Agreement, the Risk Disclosure Statement, the Cookie Policy, and the Website Terms of Use. In case of conflict, the User Agreements prevail.
All questions, requests and complaints must be submitted exclusively through the live chat available on miltraders.com. MILTRADERS does not provide support by email.
All rights reserved MILTRADERS LLC-FZ © 2026.
SIMULATED TRADING DISCLAIMER. All trading conducted through MILTRADERS takes place in a simulated environment using real market data. No live securities, futures or foreign-exchange transactions are executed on behalf of traders. MILTRADERS L.L.C-FZ is not a broker-dealer, futures commission merchant, or investment advisor, and is not regulated by any financial authority. Nothing on this website constitutes investment advice or a solicitation to trade. Trading futures involves substantial risk of loss and is not suitable for every person. Hypothetical and simulated performance results have inherent limitations, and no representation is made that any account will or is likely to achieve profits or losses similar to those shown. Payouts are made pursuant to the applicable Agreements. Please read our Risk Disclosure Statement in full before purchasing any evaluation.
We use cookies
Essential cookies keep this site running and power our live chat support — these are always active. Optional analytics cookies are only set if you accept. We never use advertising cookies. Cookie Policy